|
How does
qManage integrate with ACT? |
| qManage is
a stand alone program that works directly from the ACT
database. When you look up a contact in qManage, it
pulls the info directly from ACT and then each note
added onto a service ticket in qManage is then added as
a note to ACT. |
|
What type
of companies will this work for? |
| qManage
will work for any type of service based or procedural
company. Any company that wants to track each step of a
project or record each issue that a customer or employee
has is a perfect candidate for qManage. |
|
What
support options are available? |
| qManage
comes with 30 days of telephone support and updates.
Additional support and updates can be purchased
separately. |
|
Can I
track projects within qManage? |
|
Absolutely! qManage comes with a built in project
manager that enables the user to enter in several
service issues and then enforce a certain sequence for
them to be completed. |
|
Is
qManage web-based? |
| No,
qManage is a 32 bit Windows based program. This means it
will be stable and available when your internet
connection goes down. |
|
What are
the monthly fees? |
| Their are
no monthly fees. This is a stand-alone program that is purchased
on a per computer basis. |
